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Privacy Policy

Effective Date: July 6, 2026

Webster Tire and Wheel Inc. (“Webster Wheels,” “we,” “our,” or “us“) respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through WebsterWheels.com (the “Website“).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our Website, create an account, submit a request, purchase products, subscribe to our newsletter, or otherwise interact with our services.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.


1. Information We Collect

To provide our products and services, process orders, verify wheel and tire compatibility, improve customer experience, and comply with applicable laws, we collect various categories of information.

A. Personal Information

When you place an order, create an account, submit a contact request, or communicate with us, we may collect information including:

  • First and last name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Account login credentials (if applicable)
  • Order history
  • Customer service communications
  • Financing application information (when using Affirm)

B. Vehicle Information

Because Webster Wheels specializes in aftermarket wheels and tires, we collect vehicle information that helps us verify product compatibility.

This information may include:

  • Vehicle year
  • Vehicle make
  • Vehicle model
  • Vehicle trim or sub-model
  • Drive configuration (when applicable)
  • Additional fitment specifications provided by the customer

This information is used solely to assist in determining the appropriate wheel and tire fitment based on the information you provide.

Although our team carefully reviews every order, customers remain responsible for providing complete and accurate vehicle information during checkout or when requesting fitment assistance.


C. Payment Information

Webster Wheels does not store your complete payment card information.

Payments are securely processed through trusted third-party payment providers, including:

  • PayPal
  • Affirm

These providers maintain their own privacy policies and security standards governing the collection and processing of payment information.


D. Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Language preferences
  • Time zone
  • Date and time of access
  • Pages visited
  • Products viewed
  • Referral URLs
  • Website interactions
  • Session duration
  • Clickstream data

This information helps us understand how visitors use our Website and allows us to improve performance, security, and user experience.


E. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to:

  • Remember customer preferences
  • Maintain shopping cart contents
  • Keep users logged into their accounts
  • Improve Website functionality
  • Analyze Website performance
  • Measure advertising effectiveness
  • Personalize user experience
  • Help prevent fraudulent activity

You may manage cookie preferences through your browser settings or our cookie consent banner. Please note that disabling certain cookies may affect the functionality of our Website.


2. How We Collect Information

We collect information through several methods depending on how you interact with WebsterWheels.com.

A. Information You Provide Directly

You voluntarily provide information when you:

  • Create a customer account
  • Place an order
  • Submit a Fitment Request
  • Complete a Financing Request
  • Contact Customer Support
  • Subscribe to our newsletter
  • Request product information
  • Participate in promotions or surveys
  • Communicate with us by email or telephone

B. Information Collected Automatically

Certain information is collected automatically when you visit our Website using cookies, server logs, analytics tools, and similar technologies.

This information helps us:

  • Improve Website functionality
  • Monitor Website performance
  • Detect fraudulent activity
  • Understand customer behavior
  • Optimize our product offerings
  • Improve navigation and usability

C. Information from Third Parties

We may receive information from trusted third parties, including:

  • Payment processors
  • Shipping carriers
  • Marketing partners
  • Analytics providers
  • Fraud prevention services

This information helps us fulfill orders, verify transactions, provide customer support, and improve our services.


3. Vehicle Information and Fitment Verification

Unlike many online retailers, Webster Wheels specializes in aftermarket wheels and tires that require accurate fitment verification before shipment.

To help reduce compatibility issues, we may use the vehicle information you provide to review:

  • Bolt Pattern (PCD)
  • Center Bore
  • Offset
  • Wheel Diameter
  • Wheel Width
  • Tire Size
  • Vehicle Trim
  • Suspension information (when applicable)

This review is intended to improve order accuracy and reduce the likelihood of fitment issues.

While we make reasonable efforts to verify compatibility, fitment recommendations are based on the information provided by the customer.

Customers are solely responsible for ensuring that all vehicle information submitted during checkout or through our Fitment Request is accurate and complete.

Webster Wheels shall not be responsible for compatibility issues resulting from inaccurate, incomplete, or incorrect vehicle information supplied by the customer.


4. How We Use Your Information

We use the information we collect for legitimate business purposes, including but not limited to:

Order Processing

To:

  • Process and fulfill your orders
  • Verify wheel and tire compatibility
  • Coordinate shipping
  • Process returns
  • Issue refunds
  • Provide warranty support

Customer Support

To:

  • Respond to inquiries
  • Provide technical assistance
  • Resolve product concerns
  • Assist with fitment questions
  • Improve customer satisfaction

Account Management

To:

  • Create customer accounts
  • Authenticate users
  • Maintain purchase history
  • Save customer preferences

Website Improvement

To:

  • Analyze Website traffic
  • Improve navigation
  • Optimize product pages
  • Improve Website performance
  • Monitor security
  • Detect technical issues

Marketing Communications

With your consent where required by law, we may use your information to:

  • Send promotional emails
  • Notify you of new products
  • Announce sales and special offers
  • Provide newsletters
  • Share company updates

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.


Legal Compliance

We may use your information to:

  • Comply with legal obligations
  • Respond to lawful requests from government authorities
  • Enforce our Terms and Conditions
  • Protect our legal rights
  • Investigate fraud or unauthorized activity

5. Payment Processing

To securely process purchases made through WebsterWheels.com, we utilize trusted third-party payment providers.

Currently, payments may be processed through:

  • PayPal
  • Affirm (for eligible financing purchases)

These providers independently collect and process payment information necessary to complete your transaction.

Webster Wheels does not receive or store your complete credit card number or financial account credentials.

Please review the privacy policies of these providers for additional information regarding their data collection and security practices.


6. Fraud Prevention

Protecting our customers and our business from fraudulent activity is an important part of our operations.

We may use personal information and technical information to:

  • Verify customer identity
  • Detect suspicious transactions
  • Prevent payment fraud
  • Prevent unauthorized purchases
  • Protect customer accounts
  • Comply with financial regulations
  • Investigate potentially fraudulent activity

If we believe an order presents a heightened risk of fraud, we may request additional verification before processing or shipping the order.

In certain circumstances, Webster Wheels reserves the right to delay, cancel, or refuse any order that appears fraudulent, unauthorized, or inconsistent with this Privacy Policy, our Terms & Conditions, or applicable law.

 

7. Cookies & Tracking Technologies

Webster Wheels uses cookies, pixels, web beacons, and similar tracking technologies to enhance your browsing experience, improve Website functionality, analyze traffic, personalize content, and support our marketing efforts.

Cookies are small text files stored on your device when you visit our Website. They allow us to recognize your browser, remember your preferences, and provide certain features that improve your overall shopping experience.

Depending on how you interact with our Website, we may use the following categories of cookies:

Essential Cookies

These cookies are necessary for the operation of the Website and cannot be disabled through our systems.

They help us:

  • Keep your shopping cart active
  • Maintain secure customer login sessions
  • Process purchases
  • Prevent fraudulent activity
  • Remember basic Website preferences
  • Maintain Website security

Without these cookies, certain features of our Website may not function properly.


Performance & Analytics Cookies

These cookies help us understand how visitors interact with our Website.

They allow us to analyze information such as:

  • Pages viewed
  • Navigation paths
  • Time spent on pages
  • Shopping behavior
  • Website performance
  • Error reports
  • Device information

This information is aggregated whenever possible and helps us continually improve WebsterWheels.com.


Functional Cookies

Functional cookies allow the Website to remember your preferences, including:

  • Language preferences
  • Saved shopping carts
  • Login sessions
  • Customer account settings
  • Previously viewed products

These cookies improve convenience and personalize your shopping experience.


Advertising & Marketing Cookies

Advertising cookies help us measure the effectiveness of our advertising campaigns and display more relevant advertisements.

These cookies may be used to:

  • Measure advertising performance
  • Limit repetitive advertisements
  • Create audience segments
  • Deliver personalized advertisements
  • Analyze customer interests

Some of these cookies may be placed by trusted third-party advertising partners.


8. Google Analytics 4

Webster Wheels uses Google Analytics 4 (GA4) to better understand how visitors use our Website.

Google Analytics automatically collects information that may include:

  • IP address (subject to Google’s processing practices)
  • Browser type
  • Device type
  • Operating system
  • Geographic region
  • Pages visited
  • Time spent on pages
  • Website interactions
  • Traffic sources
  • Session duration

The information collected helps us:

  • Improve Website usability
  • Measure Website performance
  • Identify technical issues
  • Analyze customer behavior
  • Improve our products and services

Google Analytics uses cookies and similar technologies to generate reports regarding Website activity.

For more information regarding Google’s privacy practices, please visit Google’s Privacy Policy.

You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on if you choose.


9. Meta Pixel

Webster Wheels uses the Meta Pixel to better understand how visitors interact with our Website after viewing or clicking advertisements on Meta platforms, including Facebook and Instagram.

The Meta Pixel may collect information regarding:

  • Website visits
  • Products viewed
  • Shopping cart activity
  • Completed purchases
  • Browser information
  • Device information
  • IP address
  • Referral sources

This information allows us to:

  • Measure advertising effectiveness
  • Improve our advertising campaigns
  • Deliver more relevant advertisements
  • Build custom audiences
  • Conduct remarketing campaigns

Information collected through the Meta Pixel may be combined with information maintained by Meta in accordance with Meta’s own Privacy Policy.


10. Sharing Your Information

Webster Wheels does not sell your personal information for monetary compensation.

However, we may share your personal information with trusted third parties when necessary to operate our business, process transactions, fulfill orders, comply with legal obligations, or provide services you request.

The categories of third parties with whom we may share information include:


Payment Providers

To securely process payments and financing applications, we may share necessary information with:

  • PayPal
  • Affirm

These companies process your information according to their own privacy policies.


Shipping & Delivery Providers

To fulfill and deliver your orders, we may share your information with shipping carriers including:

  • UPS
  • USPS
  • FedEx

Shared information may include:

  • Name
  • Shipping address
  • Telephone number
  • Email address (when required for delivery notifications)
  • Order details necessary to complete delivery

Website & Technology Providers

Our Website operates using WordPress and WooCommerce.

We may share limited information with service providers that help maintain:

  • Website hosting
  • Security
  • Performance
  • Data backups
  • Technical support

These providers are contractually required to protect your information.


Analytics & Advertising Providers

We may share limited information with companies that help us understand Website performance and advertising effectiveness, including:

  • Google
  • Meta

This information helps us:

  • Measure advertising performance
  • Improve Website functionality
  • Better understand customer interests
  • Improve the shopping experience

Legal Requirements

We may disclose information when required to:

  • Comply with applicable laws
  • Respond to subpoenas
  • Respond to court orders
  • Cooperate with law enforcement
  • Protect Webster Wheels’ legal rights
  • Prevent fraud or illegal activity
  • Protect the safety of customers or the public

Business Transfers

If Webster Tire and Wheel Inc. is involved in a merger, acquisition, asset sale, financing transaction, or business restructuring, customer information may be transferred as part of that transaction, subject to applicable law.


11. International Shipping & Data Transfers

Although Webster Wheels primarily serves customers located in the United States, we also offer shipping to:

  • Puerto Rico
  • Dominican Republic

To complete international shipments, certain personal information may need to be shared with:

  • Shipping carriers
  • Freight companies
  • Customs authorities
  • Government agencies
  • Logistics providers

Such information may include:

  • Customer name
  • Shipping address
  • Telephone number
  • Email address
  • Product descriptions
  • Order value
  • Customs documentation required by law

By placing an international order, you acknowledge that your personal information may be transferred to countries outside your state or country of residence where privacy laws may differ.

Webster Wheels takes commercially reasonable steps to ensure that such transfers are conducted securely and only when necessary to fulfill your order or comply with applicable legal requirements.


12. Customer Accounts

Customers may choose to create an account on WebsterWheels.com or complete purchases as a guest.

If you create an account, we may store information including:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Order history
  • Saved preferences
  • Login credentials (encrypted where applicable)

Creating an account allows you to:

  • Track orders
  • View previous purchases
  • Save shipping information
  • Manage account preferences
  • Complete future purchases more efficiently

Customers are responsible for maintaining the confidentiality of their account credentials.

If you believe your account has been accessed without authorization, please contact us immediately.


13. Data Retention

Webster Wheels retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • Processing purchases
  • Providing customer support
  • Maintaining customer accounts
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing our Terms & Conditions
  • Maintaining business records

As a general business practice, customer information is retained for a minimum of two (2) years, and may be retained longer when required by applicable law, tax regulations, accounting requirements, fraud prevention efforts, warranty obligations, or legitimate business purposes.

When personal information is no longer required, we take commercially reasonable steps to securely delete, anonymize, or otherwise dispose of the information in accordance with applicable laws and industry standards.

 

14. Data Security

Webster Tire and Wheel Inc. is committed to protecting the security of your personal information. We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Our Website uses Secure Socket Layer (SSL) encryption (HTTPS) to protect information transmitted between your browser and our servers. Sensitive information submitted through our Website is encrypted during transmission using industry-standard security protocols.

In addition to SSL encryption, we implement security measures that may include:

  • Secure website hosting and server monitoring
  • Firewall and malware protection
  • Software updates and security patches
  • Access controls for authorized personnel
  • Regular website maintenance and monitoring
  • Fraud detection and prevention measures

While we take reasonable steps to protect your information, no method of transmitting data over the Internet or storing electronic information is completely secure. Therefore, we cannot guarantee absolute security.

Customers are responsible for maintaining the confidentiality of their account credentials and should notify us immediately if they suspect unauthorized access to their account.


15. Children’s Privacy

WebsterWheels.com is intended for individuals who are at least 18 years of age.

We do not knowingly collect, use, or disclose personal information from anyone under the age of 18.

If we become aware that we have inadvertently collected personal information from a person under the age of 18, we will take reasonable steps to delete such information as soon as practicable.

If you believe that a minor has provided personal information to us, please contact us immediately using the contact information provided at the end of this Privacy Policy.


16. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information under applicable privacy laws, including but not limited to:

  • California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Colorado Privacy Act (CPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Utah Consumer Privacy Act (UCPA)

Subject to applicable law, you may have the right to:

  • Know what personal information we collect about you.
  • Access the personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of your personal information, subject to legal exceptions.
  • Request a copy of your personal information in a portable format where applicable.
  • Opt out of certain types of targeted advertising or profiling where required by law.
  • Appeal certain decisions regarding your privacy requests, where applicable.
  • Exercise your rights without discrimination.

We will respond to verified requests within the timeframes required by applicable law.

To protect your information, we may request additional information to verify your identity before processing your request.


17. Do Not Sell or Share My Personal Information

Webster Wheels does not sell your personal information for monetary compensation.

However, like many eCommerce websites, we use third-party services such as Google Analytics and the Meta Pixel to better understand Website usage, measure advertising performance, and provide more relevant advertising. Depending on your state of residence, certain data sharing activities with advertising partners may be considered “sharing” under applicable privacy laws.

If you are a resident of a state that provides the right to opt out of the sale or sharing of personal information, you may submit a request using the contact information provided below. We will honor valid requests in accordance with applicable law.


18. Exercising Your Privacy Rights

If you wish to exercise any of your privacy rights, including requesting access, correction, deletion, or additional information regarding your personal information, you may contact us using one of the following methods:

Email: [email protected]

Telephone: (718) 681-2323

Mailing Address:

Webster Tire and Wheel Inc.
1325 Webster Ave
Bronx, NY 10456
United States

To protect your privacy, we may request information necessary to verify your identity before responding to your request.

Authorized agents acting on behalf of a consumer may be required to provide proof of authorization, consistent with applicable law.


19. Third-Party Websites

Our Website may contain links to third-party websites, products, services, or social media platforms for your convenience.

Please note that this Privacy Policy applies only to WebsterWheels.com.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any external websites you visit before providing personal information.


20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technology, or services.

When changes are made, we will update the Effective Date at the top of this Privacy Policy.

Material changes may also be communicated through our Website or by other appropriate means where required by applicable law.

Your continued use of WebsterWheels.com after any updates become effective constitutes your acceptance of the revised Privacy Policy.


21. Contact Information

If you have any questions about this Privacy Policy, your personal information, or how we process your data, please contact us.

Webster Tire and Wheel Inc.
Doing Business As: Webster Wheels

Mailing Address:
1325 Webster Ave
Bronx, NY 10456
United States

Email: [email protected]

Phone: (718) 681-2323

Our Customer Support Team will be happy to assist you with any privacy-related questions or requests.


Effective Date

Effective Date: July 6, 2026

This Privacy Policy applies to all visitors, customers, account holders, and users of WebsterWheels.com from the Effective Date forward.