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Terms & Conditions

Effective Date: July 6, 2026

Welcome to WebsterWheels.com (the “Website”), owned and operated by Webster Tire and Wheel Inc., doing business as Webster Wheels (“Webster Wheels,” “Company,” “we,” “our,” or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of this Website, including all products, services, content, features, and purchases made through WebsterWheels.com.

By accessing, browsing, creating an account, or placing an order through this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, as well as our Privacy Policy, Refund & Return Policy, Shipping & Delivery Policy, and any other policies published on our Website.

If you do not agree with these Terms, you should not access or use this Website.


1. Eligibility

By using this Website, you represent and warrant that:

  • You are at least eighteen (18) years of age.

  • You have the legal capacity to enter into a binding agreement.

  • All information you provide is true, accurate, current, and complete.

  • You will use this Website only for lawful purposes and in accordance with these Terms.

If you are using this Website on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.


2. Changes to These Terms

Webster Wheels reserves the right to modify, revise, or update these Terms & Conditions at any time without prior notice.

Any modifications become effective immediately upon publication on this Website unless otherwise stated.

Your continued use of WebsterWheels.com following the posting of revised Terms constitutes your acceptance of those changes.

We encourage customers to review these Terms periodically to stay informed of any updates.


3. Website Use

You agree to use this Website only for legitimate shopping, informational, and lawful purposes.

You agree not to:

  • Use the Website in violation of any applicable federal, state, local, or international law.

  • Attempt to gain unauthorized access to any portion of the Website, servers, databases, or systems.

  • Interfere with the security, functionality, or operation of the Website.

  • Upload or transmit malicious software, viruses, malware, ransomware, or harmful code.

  • Scrape, copy, reproduce, or harvest Website content using automated tools without our written permission.

  • Use bots, crawlers, scripts, or similar technologies to interfere with Website operations.

  • Impersonate another person or entity.

  • Submit false or misleading vehicle information, payment information, or customer information.

  • Use the Website in any manner that could damage, disable, overburden, or impair our systems.

Webster Wheels reserves the right to suspend or terminate access to the Website for users who violate these Terms or engage in activities that may harm the Website, our customers, or our business.


4. Customer Accounts

Customers may purchase products either by creating an account or by checking out as a guest.

If you choose to create an account, you agree to:

  • Maintain accurate and current account information.

  • Keep your username and password confidential.

  • Be responsible for all activities conducted under your account.

  • Notify Webster Wheels immediately if you suspect unauthorized use of your account.

Webster Wheels is not responsible for losses resulting from unauthorized use of your account caused by your failure to safeguard your login credentials.

We reserve the right to suspend or terminate customer accounts that contain false information, violate these Terms, or are used for fraudulent or unlawful purposes.


5. Product Information & Availability

We make every reasonable effort to ensure that product descriptions, specifications, pricing, images, fitment information, finishes, and availability displayed on our Website are accurate.

However, we do not warrant that all Website content is complete, current, or free from errors.

Product availability is subject to change without notice.

Products displayed as available may become unavailable due to inventory changes, manufacturer availability, discontinued products, or circumstances beyond our control.

Certain products, including Custom-Made Wheels, Special Order Products, and Back-Ordered Items, may require additional production or procurement time before shipment.

Estimated availability and delivery dates are provided for convenience only and are not guaranteed unless expressly stated otherwise.


6. Product Images, Colors & Specifications

Product photographs, renderings, and digital images displayed on WebsterWheels.com are intended for illustrative purposes only.

Actual products may vary due to:

  • Lighting conditions

  • Photography

  • Image editing

  • Monitor or mobile display settings

  • Manufacturing updates

  • Production tolerances

  • Finish variations

Wheel finishes, colors, machining details, center caps, hardware, and other cosmetic characteristics may differ slightly from the images shown.

Product specifications, including wheel diameter, width, offset, bolt pattern, center bore, finish, and weight, are subject to change by the manufacturer without prior notice.

Webster Wheels is not responsible for manufacturer design revisions or specification changes that do not materially affect the intended function of the product.


7. Pricing

All prices displayed on WebsterWheels.com are listed in United States Dollars (USD) unless otherwise indicated.

Prices, promotions, discounts, and special offers may change at any time without prior notice.

While we strive for accuracy, pricing errors may occasionally occur due to technical issues, human error, supplier updates, or system malfunctions.

If an incorrect price is displayed for any product, Webster Wheels reserves the right to:

  • Cancel the order.

  • Refuse the order.

  • Correct the pricing error.

  • Contact the customer before processing the order.

Customers will never be charged an incorrect price without being notified beforehand.

Applicable sales taxes will be calculated during checkout where required by law.

Shipping charges, handling fees, financing charges, and applicable taxes are calculated separately unless otherwise stated.


8. Orders & Acceptance

Placing an order through WebsterWheels.com constitutes an offer to purchase products and does not guarantee acceptance of that order.

All orders are subject to review and acceptance by Webster Wheels.

After an order is placed, our team may review:

  • Product availability

  • Vehicle fitment information

  • Billing information

  • Shipping information

  • Payment authorization

  • Fraud prevention screening

Webster Wheels reserves the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Suspected fraud

  • Payment authorization failure

  • Incorrect pricing

  • Inventory shortages

  • Manufacturer discontinuation

  • Inaccurate customer information

  • Incorrect vehicle information

  • Compliance with applicable law

  • Suspected reseller or commercial purchasing activity inconsistent with our policies

If your order cannot be fulfilled, we will notify you as soon as reasonably practicable and, if applicable, issue a refund in accordance with our Refund & Return Policy.

Order confirmation emails acknowledge receipt of your order but do not constitute acceptance of the order. Acceptance occurs only after the order has been reviewed, approved, processed, and prepared for shipment by Webster Wheels.

9. Payment Terms

Webster Wheels accepts secure payments through the payment methods displayed during checkout.

Currently, accepted payment methods include:

  • PayPal

  • Affirm (subject to approval)

All payments must be successfully authorized before an order can be processed or shipped.

By submitting payment information, you represent and warrant that:

  • You are authorized to use the selected payment method.

  • The billing information provided is accurate and complete.

  • The payment method has sufficient available funds or credit to complete the transaction.

If a payment is declined, reversed, or otherwise cannot be successfully processed, Webster Wheels reserves the right to delay, cancel, or refuse the order.

Webster Wheels does not store complete credit card numbers or other sensitive financial credentials. Payment information is securely processed by our third-party payment providers.


10. Financing Through Affirm

For eligible purchases, financing options may be available through Affirm.

Financing is offered exclusively by Affirm and is subject to Affirm’s eligibility requirements, underwriting criteria, and approval process.

Webster Wheels:

  • Does not make financing decisions.

  • Does not guarantee financing approval.

  • Does not determine interest rates or payment schedules.

  • Does not administer financing agreements.

Any financing agreement entered into through Affirm is solely between the customer and Affirm.

Customers with questions regarding financing applications, payment schedules, account management, or financing terms should contact Affirm directly.

If an order financed through Affirm is canceled or refunded, any refund will be processed in accordance with Affirm’s policies and procedures.


11. Order Verification

To help ensure order accuracy and prevent fraud, Webster Wheels reserves the right to verify any order before processing or shipment.

Verification may include, but is not limited to:

  • Billing address confirmation

  • Shipping address verification

  • Identity verification

  • Payment verification

  • Vehicle information confirmation

  • Telephone or email confirmation

  • Fraud screening

In certain situations, we may request additional documentation before approving an order.

Failure to provide requested information within a reasonable period may result in cancellation of the order.

Webster Wheels reserves the right to refuse service or cancel any order that cannot be satisfactorily verified.


12. Shipping & Delivery

Shipping is governed by our Shipping & Delivery Policy, which forms part of these Terms & Conditions.

Estimated delivery times displayed on WebsterWheels.com are provided for informational purposes only and should not be interpreted as guaranteed delivery dates.

Delivery times begin after:

  • Payment has been successfully authorized.

  • Order verification has been completed.

  • Fitment verification has been completed (when applicable).

  • The order has been processed.

  • The shipment has been released to the selected carrier.

Once an order has been transferred to the shipping carrier, delivery schedules are controlled by the carrier.

Webster Wheels is not responsible for shipping delays resulting from:

  • Weather conditions

  • Natural disasters

  • Carrier delays

  • Customs inspections

  • Government actions

  • Labor strikes

  • Transportation interruptions

  • Holidays

  • Force majeure events

  • Circumstances beyond our reasonable control

Risk of loss and title to products generally pass to the customer upon delivery to the shipping address provided during checkout, unless otherwise required by applicable law.

Customers are responsible for ensuring that the shipping address provided is complete and accurate.

Additional shipping charges may apply if a package is returned due to an incorrect address or unsuccessful delivery attempts.


13. Back-Ordered Products

Occasionally, certain products may be temporarily unavailable and placed on Back Order.

By purchasing a Back-Ordered product, you acknowledge and agree that:

  • Availability depends on the manufacturer’s inventory and production schedule.

  • Estimated availability dates are approximate only.

  • Manufacturing and supplier lead times may change without notice.

  • Shipping transit times begin only after the product becomes available, your order has been processed, and the shipment has been dispatched.

Although Webster Wheels makes reasonable efforts to provide accurate estimates, we cannot guarantee the exact date on which a back-ordered product will become available.

If significant delays occur, we will make reasonable efforts to notify you using the contact information associated with your order.


14. Custom-Made & Special Order Products

Certain products offered by Webster Wheels are manufactured specifically for individual customer orders or produced according to customer-selected specifications.

These products include, but are not limited to:

  • Custom-Made Wheels

  • Custom Painted Wheels

  • Special Order Wheels

  • Three-Piece Wheels

  • Forged Wheels built to customer specifications

By placing an order for a Custom-Made or Special Order product, you acknowledge and agree that:

  • Production begins only after the order has been accepted and processed.

  • Manufacturing lead times vary depending on the manufacturer, finish, production schedule, and material availability.

  • Estimated production dates are not guaranteed.

  • Manufacturing delays beyond Webster Wheels’ control may occur.

Because these products are manufactured specifically for each customer, they are generally considered Final Sale and may not be canceled, returned, exchanged, or refunded once production has begun, except where required by applicable law or expressly authorized in writing by Webster Wheels.


15. Wheel & Tire Fitment Verification

Webster Wheels offers fitment verification as a courtesy to help customers purchase compatible wheels and tires.

Our recommendations are based on:

  • Vehicle information provided by the customer.

  • Manufacturer specifications.

  • Industry fitment standards.

  • Available technical data.

Customers acknowledge that aftermarket modifications may affect compatibility, including but not limited to:

  • Suspension modifications

  • Lift kits

  • Lowering kits

  • Air suspension systems

  • Brake upgrades

  • Fender modifications

  • Wheel spacers

  • Hub adapters

  • Tire size changes

Fitment recommendations cannot account for every vehicle modification.

Accordingly, Webster Wheels does not guarantee compatibility for vehicles that have been modified from original factory specifications unless such modifications have been specifically disclosed and evaluated before purchase.


16. Customer Responsibilities

Customers are solely responsible for:

  • Providing accurate vehicle information.

  • Verifying the shipping address.

  • Reviewing product specifications before placing an order.

  • Inspecting all products immediately upon delivery.

  • Performing a complete test fit before mounting tires.

  • Ensuring products are installed by qualified professionals.

  • Following all manufacturer installation instructions and torque specifications.

Customers should never mount tires, install TPMS sensors, balance wheels, or permanently install products before confirming proper fitment.

Once a wheel has had a tire mounted, or a Wheel & Tire Package has been installed on a vehicle, the product is considered used and may no longer qualify for return under our Refund & Return Policy.

Failure to inspect products before installation may limit available remedies in the event of fitment concerns or product issues.

Webster Wheels shall not be responsible for costs associated with improper installation, incorrect vehicle information, unauthorized modifications, or failure to follow recommended installation procedures.

 

17. Returns & Refunds

All returns, exchanges, refunds, and cancellations are subject to our Refund & Return Policy, which forms an integral part of these Terms & Conditions.

By placing an order through WebsterWheels.com, you acknowledge that you have read and agree to our Refund & Return Policy before completing your purchase.

Customers are responsible for reviewing the Refund & Return Policy to understand:

  • Return eligibility requirements

  • Return deadlines

  • Restocking fees

  • Return shipping responsibilities

  • Non-returnable products

  • Refund procedures

  • Return Merchandise Authorization (RMA) requirements

Webster Wheels reserves the right to deny any return or refund request that does not comply with our published Refund & Return Policy or these Terms & Conditions.


18. Warranty Disclaimer

Unless expressly stated otherwise, Webster Wheels is an authorized retailer and distributor of products manufactured by third-party manufacturers.

Manufacturer warranties, where applicable, are provided solely by the respective manufacturer.

Webster Wheels does not manufacture the products offered for sale and, except as expressly required by law, makes no independent warranties regarding:

  • Merchantability

  • Fitness for a particular purpose

  • Performance

  • Durability

  • Compatibility

  • Finish longevity

  • Corrosion resistance

  • Manufacturing defects

Customers seeking warranty service may be required to follow the manufacturer’s warranty procedures.

Warranty determinations are made solely by the manufacturer unless otherwise stated.

Webster Wheels does not guarantee that any warranty claim will be approved by the manufacturer.


19. Installation Disclaimer

Professional installation is strongly recommended for all wheels, tires, and wheel & tire packages purchased through WebsterWheels.com.

Customers are responsible for ensuring that installation is performed by qualified professionals using appropriate equipment and industry-standard procedures.

Before mounting tires or installing wheels, customers should:

  • Inspect all products immediately upon delivery.

  • Verify all product specifications.

  • Perform a complete test fit.

  • Confirm brake clearance.

  • Verify suspension clearance.

  • Confirm proper center bore fitment.

  • Verify lug hardware compatibility.

Once tires have been mounted or products have been installed, the products may no longer qualify for return under our Refund & Return Policy.

Webster Wheels shall not be responsible for:

  • Improper installation

  • Incorrect torque specifications

  • Improper balancing

  • Alignment issues

  • TPMS installation

  • Use of incorrect lug hardware

  • Damage caused during installation

  • Damage caused by modified vehicles

  • Damage caused by improper vehicle maintenance

Customers assume full responsibility for ensuring proper installation before operating their vehicle.


20. Limitation of Liability

To the fullest extent permitted by applicable law, Webster Tire and Wheel Inc., its officers, directors, employees, affiliates, suppliers, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:

  • Use of the Website.

  • Inability to use the Website.

  • Purchase or use of products.

  • Product installation.

  • Vehicle modifications.

  • Shipping delays.

  • Manufacturer delays.

  • Product availability.

  • Loss of profits.

  • Loss of business.

  • Loss of data.

  • Vehicle downtime.

  • Rental vehicle expenses.

  • Labor charges.

  • Installation costs.

  • Towing expenses.

  • Storage fees.

  • Any other economic or commercial loss.

To the maximum extent permitted by law, Webster Wheels’ total liability arising from any claim relating to a purchase shall not exceed the amount actually paid by the customer for the specific product giving rise to the claim.

Nothing contained in these Terms excludes liability where such exclusion is prohibited by applicable law.


21. Intellectual Property

All intellectual property displayed on WebsterWheels.com, including but not limited to:

  • Logos

  • Trademarks

  • Service marks

  • Product photography

  • Website design

  • Graphics

  • Text

  • Product descriptions

  • Icons

  • Videos

  • Software

  • Source code

  • Databases

  • Page layouts

is owned by Webster Tire and Wheel Inc. or used under license from third parties.

No portion of this Website may be copied, reproduced, modified, distributed, republished, uploaded, transmitted, displayed, or otherwise exploited without the prior written permission of Webster Tire and Wheel Inc., except as permitted by applicable law.

Unauthorized use of Website content may violate copyright, trademark, and other intellectual property laws.


22. User Conduct

By using WebsterWheels.com, you agree not to:

  • Violate any applicable law or regulation.

  • Interfere with the operation or security of the Website.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Submit false vehicle information.

  • Submit fraudulent payment information.

  • Use automated systems to scrape Website content.

  • Impersonate another individual or business.

  • Use the Website for unlawful or fraudulent purposes.

  • Infringe upon the intellectual property rights of Webster Wheels or third parties.

Webster Wheels reserves the right to suspend or terminate Website access for users who violate these Terms or engage in conduct that may harm our business, customers, or Website.


23. Third-Party Links

WebsterWheels.com may contain links to third-party websites, payment providers, financing companies, manufacturers, or other external resources.

These links are provided solely for customer convenience.

Webster Wheels does not control, endorse, or assume responsibility for:

  • Third-party content.

  • Third-party privacy practices.

  • Third-party terms and conditions.

  • Third-party products or services.

  • Third-party website availability.

Your use of any third-party website is governed exclusively by that third party’s policies and terms.


24. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Webster Tire and Wheel Inc., Webster Wheels, its officers, directors, employees, affiliates, suppliers, contractors, successors, and assigns from and against any claims, liabilities, damages, losses, judgments, costs, expenses, or reasonable attorneys’ fees arising out of or relating to:

  • Your violation of these Terms & Conditions.

  • Your misuse of the Website.

  • Information you provide to Webster Wheels.

  • Your violation of applicable laws or regulations.

  • Improper installation or use of products purchased from WebsterWheels.com.

  • Vehicle modifications affecting product compatibility.

  • Negligence or misconduct by you or any installer acting on your behalf.

This indemnification obligation survives the termination of your use of the Website and any purchase made through WebsterWheels.com.

 

25. Governing Law

These Terms & Conditions, your use of WebsterWheels.com, and any purchases made through the Website shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

To the fullest extent permitted by applicable law, any dispute arising out of or relating to these Terms, the Website, or any purchase made through WebsterWheels.com shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of New York.

By using this Website, you consent to the personal jurisdiction of such courts.


26. Dispute Resolution

Webster Wheels values customer satisfaction and encourages customers to contact us directly before initiating any legal claim, payment dispute, or chargeback.

Most issues can be resolved quickly through our Customer Support Team.

If a dispute cannot be resolved informally, either party may pursue any legal remedies available under applicable law.

Nothing contained in these Terms shall limit any consumer rights that cannot legally be waived.


27. Force Majeure

Webster Wheels shall not be responsible for any delay, interruption, or failure to perform its obligations when caused by circumstances beyond our reasonable control.

Such events include, but are not limited to:

  • Natural disasters

  • Hurricanes

  • Tornadoes

  • Floods

  • Earthquakes

  • Fires

  • Severe weather

  • Pandemics

  • Public health emergencies

  • Acts of God

  • Acts of terrorism

  • War

  • Civil unrest

  • Government actions

  • Customs delays

  • Labor shortages

  • Labor strikes

  • Transportation interruptions

  • Supply chain disruptions

  • Manufacturer production delays

  • Material shortages

  • Internet outages

  • Cybersecurity incidents affecting third-party providers

  • Utility failures

  • Carrier delays

During any Force Majeure event, Webster Wheels shall be entitled to a reasonable extension of time to perform its obligations.


28. Severability

If any provision of these Terms & Conditions is determined to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law.

The remaining provisions shall remain valid, enforceable, and in full force and effect.


29. No Waiver

Failure by Webster Wheels to enforce any right or provision contained in these Terms shall not constitute a waiver of that right or provision.

Any waiver must be made expressly in writing by an authorized representative of Webster Tire and Wheel Inc.


30. Entire Agreement

These Terms & Conditions, together with our:

  • Privacy Policy

  • Shipping & Delivery Policy

  • Refund & Return Policy

  • Any additional policies published on WebsterWheels.com

constitute the complete and exclusive agreement between you and Webster Tire and Wheel Inc. regarding your access to and use of the Website and your purchase of products and services.

These Terms supersede any prior agreements, understandings, or communications relating to the same subject matter.


31. Electronic Communications

By visiting WebsterWheels.com, creating an account, placing an order, or communicating with Webster Wheels electronically, you consent to receive electronic communications from us.

These communications may include:

  • Order confirmations

  • Order processing notifications

  • Shipping updates

  • Customer service communications

  • Security notifications

  • Policy updates

  • Legal notices

  • Promotional communications (where permitted by law and subject to your marketing preferences)

You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.


32. Assignment

Webster Wheels may assign, transfer, or delegate its rights and obligations under these Terms & Conditions without prior notice in connection with a merger, acquisition, corporate reorganization, sale of assets, or operation of law.

Customers may not assign or transfer any rights or obligations under these Terms without the prior written consent of Webster Tire and Wheel Inc.


33. Contact Information

If you have any questions regarding these Terms & Conditions or any purchase made through WebsterWheels.com, please contact us:

Webster Tire and Wheel Inc.
Doing Business As: Webster Wheels

Business Address
1325 Webster Ave
Bronx, NY 10456
United States

Email: [email protected]

Phone: (718) 681-2323

Customer Support is available during our published business hours to assist with questions regarding orders, products, policies, or the use of our Website.


Effective Date

Effective Date: July 6, 2026

These Terms & Conditions apply to all visitors, customers, account holders, and users of WebsterWheels.com from the Effective Date forward.

By accessing or using WebsterWheels.com, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions and all policies incorporated herein by reference.